Customer Excellence Executive
India's retail & BPO sectors need 2M+ customer-facing professionals.
25%
Retail Growth
₹18K+
Salary Potential
2M+
Jobs Available
88%
Placement Rate
Course Overview
Customer experience drives business success. This program trains you in communication, CRM tools, conflict resolution, and sales techniques. Prepare for roles in retail, BPO, and e-commerce.
schedule
Duration
4 Months
school
Eligibility
12th Pass
Curriculum
1 Communication & Soft Skills
2 CRM Tools & Ticketing Systems
3 Conflict Resolution & Empathy
4 Sales Techniques & Upselling
5 Email & Chat Support Etiquette
Eligibility & Requirements
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Academic
12th Pass
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Age
18 - 35 years
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Language
Basic English & Local Language
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Commitment
Full-time classroom & lab attendance
Hiring Partners
Amazon
Flipkart
Zomato
Swiggy
Reliance Retail
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“The training was rigorous and practical. I was placed within 30 days of completing the program. The salary was 3x what I earned before.”
person
Rahul Verma
Placed at Amazon